RepUp analyzes guest feedback from Hotelogix data to help hotels improve service and online ratings.

Overview:
RepUp is a guest feedback and reputation management platform that integrates with Hotelogix to enhance service insights. The system pulls guest data post-checkout to trigger review requests, track sentiment, and identify common service issues. This integration helps hoteliers stay on top of guest expectations and online reputation.

Benefits:

• Sends personalized review prompts using Hotelogix guest data.

• Analyzes feedback across platforms to track sentiment trends.

• Helps identify recurring issues to improve service quality.